Shipping policy
Thank you for shopping at OLM Store. This Shipping Policy outlines our shipping and delivery practices to provide you with a clear understanding of how we process and fulfill orders.
1. Order Processing Time
Orders are typically processed within 2-3 business days from the date of purchase. However, please note that processing times may vary depending on product availability and order volume. You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Rates and Delivery Estimates
Shipping rates and delivery estimates are calculated based on the weight of your order and the shipping destination. We offer various shipping options, including standard and expedited shipping, with estimated delivery times provided at checkout. Please note that delivery estimates are not guaranteed and may be subject to delays beyond our control, such as inclement weather or carrier issues.
3. International Shipping
We offer international shipping to select countries. International orders may be subject to additional customs fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your country's customs office for more information on applicable fees before placing an international order.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to track the status of your package. Please allow up to two business days for the tracking information to update once your order has been shipped.
5. Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or regulatory reasons. If your order contains restricted items, we will notify you promptly and work to find a suitable solution.
6. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to incorrect address information provided by the customer or unsuccessful delivery attempts, we will contact you to arrange for reshipment. Additional shipping charges may apply for reshipment of undeliverable packages.
7. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at OLMcartmail@gmail.com.
By placing an order with us, you agree to abide by our shipping policy.