OLM Store – GDPR & CCPA Privacy Policy

1. Overview

Your privacy matters to us. At OLM Store, we’re committed to protecting your personal information and being transparent about how we use it. You can browse our website without sharing personal data, but certain features—like placing an order, creating an account, or subscribing to our newsletter—may require us to process your information.

We follow the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and all applicable privacy laws.

2. Information We Collect

Information You Provide

We collect personal information when you:

• Place an order

• Create an account

• Contact us

• Subscribe to our newsletter

• Register on our website

This may include your name, email, phone number, billing/shipping address, and order details.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date/time of access

• Referring website

This helps us improve our website and maintain security.

Cookies

Cookies help us remember your preferences, keep items in your cart, and improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly.

3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Improve website performance

• Prevent fraud and maintain security

• Send newsletters (with your consent)

• Comply with legal obligations

We do not sell your personal information.

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Consent

• Contract performance (e.g., shipping your order)

• Legal obligations

• Legitimate interests (e.g., fraud prevention, website security)

5. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

• Access your data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, email us at OLMcartmail@gmail.com.

6. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know what personal information we collect

• Request deletion of your personal information

• Request disclosure of how your data is used

• Opt out of the sale of personal information (we do not sell data)

• Non‑discrimination for exercising your privacy rights

To submit a CCPA request, email OLMcartmail@gmail.com with “CCPA Request” in the subject line.

7. Data Sharing

We only share your information with trusted service providers necessary to operate our business, such as:

• Payment processors (e.g., PayPal)

• Shipping carriers

• Website hosting and analytics providers

We do not sell or share your personal information with third parties for marketing purposes.

8. Payment Processing

If you choose PayPal or another payment method, your payment information is securely transmitted to the payment processor for fraud prevention and transaction completion.

9. Data Security

We use technical and organizational measures to protect your information, including:

• Secure servers

• Encryption

• Limited employee access

• Regular security monitoring

While no online system is perfect, we work hard to safeguard your data.

10. Data Retention

We keep your information only as long as necessary to:

• Fulfill your order

• Provide customer support

• Meet legal obligations

After retention periods expire, data is securely deleted.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will delete it immediately.

12. Newsletter Subscription

We use a double opt‑in process to confirm your email address. You can unsubscribe at any time using the link in any email.

13. Contacting Us

If you contact us through our website or email, we store your message so we can respond. We do not share this information with third parties.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Information

Compliance Dept. Email: OLMcartmail@gmail.com Website: OLMSTORE.COM